01943 602003 
CUSTOMER COMMENTS: We pride ourselves on the feed back we receive from our customers. Here are just a handful of customer comments received: We are delighted with the end result and would like to express our thanks at how efficient your employees carried out the major operation. They were extremely hardworking, informative and fastidious in their cleaning up as they had been on the installation. Thank you to everyone for all your help, from choosing the stove to fitting it. We are also pleased with the look of the stove and its ease of use. We are completely happy with our purchase and welcome the cold dark nights with glee. Thanks for responding so positively when we had the problem. All’s well that ends well. Thank you to your professional prompt and knowledgeable staff who recently installed my wonderful stove. These guys are truly ambassadors for your company. We are delighted with the stove which is burning well. The standard of workmanship has been excellent and we are pleased with the finished look of the fireplace. We are absolutely delighted with our stove. The whole project was very well managed by yourselves, and I would like to add that the fitters who removed the old fireplace and fitted the new one were very hard working, thorough and precise. The stove and the hearth look great and I would like to comment on how professional and helpful the fitters were. As a long established Ilkley business, we pride ourselves in excellent customer service. We guarantee all our work for 12 months, however as our motto suggests “our customers are our warmest friends” and therefore if you have a problem after 12 months we would help to resolve this without any charge, as quickly and efficiently as possible. Our customers are our best form of advertising!
D & S L, Keighley
V & I L, Burley in Wharfedale
S & V H, Leeds
A M, York
S & N C, Skipton
M & D S, Pudsey
B & J I, Otley
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